Privacy Policy

Last updated: January 2026

Lucky Petals (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal details such as name, email address, phone number, and delivery-related information that you voluntarily provide through contact or subscription forms
  • Messages and inquiries submitted through our website
  • Technical data such as IP address, browser type, device information, and approximate location
  • Cookies and usage data to improve website performance and user experience

We do not collect or store payment card details on this website.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and custom order requests
  • Communicate with you regarding our services or updates you have subscribed to
  • Arrange deliveries individually upon request
  • Improve our website, content, and user experience
  • Comply with legal and regulatory requirements

3. Cookies

Our website uses cookies to ensure proper functionality and to improve user experience. Cookies help us understand how visitors interact with our website and support essential features such as security and analytics.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

4. Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

  • Delivery partners, solely for arranging deliveries requested by you
  • Technical service providers that support website hosting, security, and functionality

We do not sell your personal data to third parties.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain data processing
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: info@luckypetals.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.