Custom orders · Worldwide delivery · Personal assistance
Terms & Conditions
Last updated: January 2026
These Terms & Conditions govern the use of the Lucky Petals website. By accessing or using our website, you agree to these terms.
1. About Lucky Petals
Lucky Petals is a floral design portfolio showcasing curated bouquets and plants.
All arrangements and deliveries are handled individually upon request. Online purchases and payments are not processed directly on this website.
2. Use of the Website
By using this website, you agree that:
- You will use the website for lawful purposes only
- Any information you provide through contact or subscription forms is accurate and complete
- You understand that submitting a request does not constitute a binding purchase
Submitting a request or inquiry through the website does not guarantee availability or acceptance.
3. Orders and Requests
- All orders are handled individually upon request
- Details such as availability, pricing, delivery, and timing are confirmed separately via direct communication
- Lucky Petals reserves the right to decline or modify requests at its discretion
No contractual obligation is formed until details are explicitly agreed upon outside the website.
4. Pricing
Prices displayed on the website are indicative and may change without prior notice.
Final pricing is confirmed individually based on availability, destination, and specific requirements.
5. Delivery
- Delivery availability and timing depend on destination and local conditions
- Estimated delivery times are provided on a best-effort basis and are not guaranteed
- Flowers and plants may vary in appearance due to seasonal availability and regional sourcing
Such variations are considered a normal part of floral design services.
6. Cancellations and Refunds
As orders are handled individually and involve perishable goods:
- Cancellation and refund terms are communicated and agreed upon on a case-by-case basis
- Once preparation or delivery arrangements have begun, cancellations may not be possible
7. Limitation of Liability
Lucky Petals is not liable for delays, losses, or failures caused by circumstances beyond reasonable control, including but not limited to weather conditions, supply limitations, or third-party delivery services.
8. Intellectual Property
All content on this website, including text, images, and branding, is the property of Lucky Petals and may not be copied, reproduced, or used without prior written permission.
9. Governing Law
These Terms & Conditions are governed by applicable laws, depending on the location in which services are provided.
10. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at:
Email: info@luckypetals.com